Shipping Policy

At Guru Nanak Haveli, every jar of ghee is prepared with care using traditional methods and packed to maintain freshness and purity throughout the journey to your home.

Order Processing

Most of our products are prepared fresh on order to ensure the best quality and freshness.

Orders are usually processed within 1–3 business days after successful payment confirmation. During high demand periods or festive seasons, processing times may be slightly longer.

Shipping Timeline

It takes 4-5 days to prepare an order as we everything fresh on order.
Estimated delivery timelines:

• Punjab & nearby states: 2–4 business days
• Rest of India: 4–8 business days

Delivery timelines may vary depending on location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

We may also offer free shipping on selected orders, promotions, or minimum purchase values.

Packaging

Our products are packed carefully to minimize the risk of leakage or damage during transit. Since ghee is a natural product, texture may slightly change depending on weather conditions and temperature during shipping.

This does not affect product quality.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp (if available).

Delivery Issues

If your package arrives damaged, leaking, or incomplete, please contact us within 24 hours of delivery with clear photos/videos for verification.

Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping information.

Guru Nanak Haveli is not responsible for delays or failed deliveries caused by:

• Incorrect address details
• Unreachable phone number
• Customer unavailable at delivery location

Additional shipping charges may apply for reattempted deliveries.

Contact Us

For shipping related queries, please contact us:

Guru Nanak Haveli
Punjab, India
Email: support@gurunanakhaveli.com
Phone: +91 98150 75552